1f81 Computer Doctor needed. Urgent. [Archive] - CPFC BBS
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Mat ov CPFC
10-09-2001, 03:46 PM
In my office we have a PC's which is not very well. It seems to have a major video card problem ie it does not seem to work so the screen only displays in a limited amount of colours which makes things difficult to understand. Apparently the machine ( bought from Time :grr: ) came with a built in video card. We have had a new one put in but we cannot 'disable' the orginal one. This is where hopefully your expertise would come in.

If you can come to our office in Kennington, during office hours, and fix it for us we are quite happy to pay the going rate but it needs to be this week. Our number is 020 7582 7799 and ask for Matthew.

Alternatively if anybody can recommend a place we can take the PC to be looked at and hopefully fixed whilst we wait.

Thanks for any help Chaps and Chicks. !
Samo*
10-09-2001, 03:48 PM
Find out what card you have and install the drivers again mate!
£30
Mat ov CPFC
10-09-2001, 03:51 PM
Apparently that has been tried and failed which is why we have installed a new video card.

:(

Personally I want to just scrap the ******* thing but TAK reckons it can be fixed.
Samo*
10-09-2001, 03:52 PM
Your doing it wrong then
Smurph
10-09-2001, 03:55 PM
Why can't you 'disable' the old one?
Samo*
10-09-2001, 04:00 PM
Right click desktop
properties
settings
Advanced
Adapter
change :)
Smurph
10-09-2001, 04:08 PM
...or, if you are using NT

Right-click desktop
Properties
Settings
Display type
Change

Click Have Disk
Browse to file on CD drive
Run

When finished you will need to reboot PC
When it restarts it should go back into display properties screen
Set properties of Colours, Desktop Area and Frequency as appropriate

Reboot again
Kevin T
10-09-2001, 04:30 PM
Originally posted by Mat ov CPFC
Apparently that has been tried and failed which is why we have installed a new video card.

:(

Personally I want to just scrap the ******* thing but TAK reckons it can be fixed.

Ahh, but did you install the drivers for the new card?
10-09-2001, 04:36 PM
See you tomorrow Mat!
paf
10-09-2001, 04:44 PM
there should be a jumper to disable the onboard video?
David Murray
10-09-2001, 05:05 PM
Originally posted by Mat ov CPFC
Personally I want to just scrap the ******* thing but TAK reckons it can be fixed.

What does he know - Open window, pick up machine......

Sorry not much help eh ? I'm with SAMO on this one.
CM_Addicted
10-09-2001, 05:30 PM
Its very likely that there will be a setting on the machine BIOS that will let you disable the on-board video card.

I guess The Doctor is going to sort it for you? If your still having problems PM me and I will come over and help you out.
soogee
10-09-2001, 06:49 PM
we are having a problem with our outlook express we have lost it and can't recieve mail anybody knows how to get it back
CM_Addicted
10-09-2001, 06:51 PM
Originally posted by soogee
we are having a problem with our outlook express we have lost it and can't recieve mail anybody knows how to get it back

Double-click the icon on your desktop or on your start menu.

I'm guessing though that you can't be that computer illiterate - so you need to post your problem in a lot more detail to obtain any proper answers.
soogee
10-09-2001, 06:57 PM
everytime I have double clicked the message program not found comes up
CM_Addicted
10-09-2001, 07:04 PM
Right click on the icon and go to properties. Click on the shortcut tab and check that the path reads :

"c:\Program Files\Outlook Express\msimn.exe"

This will work if you installed it in the default directory. If not then search for the file "msimn.exe" in the start\find menu. Link the shortcut to where the file is situated.

Hope that helps.
soogee
10-09-2001, 08:04 PM
I have tried all the things that you have suggested and I keep getting SirC32exe is missing
Son of Selhurst
10-09-2001, 08:09 PM
Usually you have to set the drivers back to "Standard VGA", reboot, and then install the new drivers.
CM_Addicted
10-09-2001, 08:11 PM
828
Originally posted by soogee
I have tried all the things that you have suggested and I keep getting SirC32exe is missing

Searched my hard drive and I can't find that file anywhere. Try re-installing outlook, thats all I can think of now! Sorry!
Matty
10-09-2001, 08:47 PM
Originally posted by soogee
I have tried all the things that you have suggested and I keep getting SirC32exe is missing

Isn't sirc32.exe one of the files dropped in by the w32/sircam-a virus? I'd do an (up to date) virus check if I were you.

Have a look at http://www.sophos.co.uk/virusinfo/analyses/w32sircama.html

this is the "I send you this file in order to have your advice" virus James was talking about last week
David Murray
10-09-2001, 10:06 PM
Yep you have been stung nicely, but it is not catastrophic. There is a fix for it. Make sure you get it sorted out though - AND BEWARE OF THIS:



On 16 October there is a 1 in 20 chance that the worm will attempt to delete all files on the hard drive. However, this destructive payload can also be activated - regardless of the date - if one of the standard files W32/Sircam drops (for instance, Sirc32.exe or Scam32.exe) is renamed and then launched.
soogee
11-09-2001, 02:34 AM
A big thanks to every one who helped with my virus problem, i found a program that disinfected the virus from the pc, and up to yet it seems to have done the job,thanks again xxxxx:p :D :D :D
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