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RobertCPFC
12-10-2016, 12:39 PM
Information regarding touting and official ticketing partners.

Crystal Palace Football Club, in conjunction with the Premier League, have identified over 1000 accounts used by ticket touts.

These have been blocked with immediate effect, and the tickets booked through these accounts have also been cancelled, and were made available for our supporters to book.

Anyone in possession of touted tickets, will be refused entry to the stadium, and will have their tickets confiscated without a refund.

Ticket touting is an illegal offense in the UK, and prevents our supporters from being able to attend matches.

These are often sold at highly inflated prices, and in the worst cases, the tickets either do not exist, or have been sold to more than one person.

Any supporters who suspect their tickets have been booked through an unofficial source, can contact the Box Office by email at boxoffice@cpfc.co.uk, including where they booked their tickets from, and the full seat details of the tickets purchased.

A list of our official ticketing partners can be found below:

Albemarle of London
Travel Connection Leisure

Read more at http://www.cpfc.co.uk/news/article/2016-17/this-weekends-match-against-west-ham-united-is-now-sold-out.-3358671.aspx#kVsBJEIj68EdoZuq.99

Dorking .Eagle
12-10-2016, 12:46 PM
Worthy of it's own thread (or split the thread?)

Is the 1000 accounts the total number of accounts that have been blocked across the last few years, or has the club slowly built up all the data and then blocked all the accounts and cancelled all the tickets en-masse ahead of the West Ham game?

Not personally affected as I don't sit in the Arthur Wait, but I could imagine a lot of miserable foreign tourists outside the ground at 5pm on Saturday if the club has done all of this and blocked all of the seats in one go!

Wonder if many of the 1000 dodgy accounts were in operation for the Cup Final?

RobertCPFC
12-10-2016, 12:52 PM
.

RobertCPFC
12-10-2016, 12:52 PM
Made a new thread

http://cpfc.org/forums/showthread.php?p=13267016#post13267016

danpalace07
12-10-2016, 02:16 PM
Good news, anything that keeps tickets away from the tout scum and gives proper Palace a chance of buying is great

well done CPFC

Dorking .Eagle
12-10-2016, 02:35 PM
Agree, well said Dan.

SHIPEAGLE
12-10-2016, 04:41 PM
wonder if anyone at the Club has thought of informing West Ham of this, as suspect many touted tickets may have been bought by their supporters.

With Liverpool and Manchester City coming up in the near future maybe they should also be informed by the Club

It is interesting but many of the usual ticket agencies are advertising tickets for the games one showing they have 119 tickets

Jim Cannon
12-10-2016, 06:05 PM
wonder if anyone at the Club has thought of informing West Ham of this, as suspect many touted tickets may have been bought by their supporters.

With Liverpool and Manchester City coming up in the near future maybe they should also be informed by the Club

It is interesting but many of the usual ticket agencies are advertising tickets for the games one showing they have 119 tickets

They might, but it would be far amusing seeing large groups of West Ham fans being turned away, thus making their famous Bubbles song considerably quieter on Sat

eagle4ever
27-10-2016, 03:32 PM
http://www.cpfc.co.uk/news/article/2016-17/crystal-palaces-home-match-against-liverpool-on-saturday-29th-october-kick-off-5.30pm-is-now-sold-out-for-home-supporters.-3348792.aspx

This is great to see that the club have finally taken action on this. Will be interesting to see if we have 2 people fighting for 1 seat on Saturday! Hopefully more will be identified and allow genuine fans to attend. I also wonder if this might help anyone out on the season ticket waiting list as I bet some of these 1,000 tickets were ST's

eagleborn
27-10-2016, 03:37 PM
Good to see them taking action.

Can almost guarantee there will be some issues at the game though. Given the Palace history of having shockers with tickets, it wouldn't surprise me if some people had their tickets wrongfully banned.

Dorking .Eagle
27-10-2016, 03:38 PM
They said the same before the West Ham home game, still the usual number of foreign 'neutral' first time fans looking lost, probably be even more as Liverpool are way more popular abroad than West Ham ever will be

Shipp Ahoy!
27-10-2016, 03:40 PM
It's actually 1000 accounts cancelled isn't it? Which is probably even better as it means they can't easily buy more tixs.

Jim Cannon
27-10-2016, 03:41 PM
Will be interesting to see if we have 2 people fighting for 1 seat on Saturday![/B]

Not sure this has ever happened before, certainly not en masse anyway. Otherwise it would have been some monumental cock up in issuing tickets or people getting in with forged ones

racehorse-80s
27-10-2016, 05:32 PM
I bet they are all Tourists wanting to watch Liverpool , Sad bastards .

little al
27-10-2016, 05:36 PM
How are they going to identify the cancelled tickets? Have they fixed the scanners?

in-exile
27-10-2016, 05:37 PM
:lux::lux::lux: Sweet:lux::lux::lux:

racehorse-80s
27-10-2016, 05:39 PM
How are they going to identify the cancelled tickets? Have they fixed the scanners?

I think it's a mixture of some truth and bullshit , They have asked anyone who thinks they have a touted ticket to email the club the seat number and source , I can't see anyone doing that :confused:

racehorse-80s
27-10-2016, 05:42 PM
How are they going to identify the cancelled tickets? Have they fixed the scanners?

The Stewards are highly trained to spot fans at the turnstiles that look nervous with beads of sweat running down their foreheads :supergrin:

IanH
27-10-2016, 06:08 PM
Remember the Scouser who celebrated their first goal down the front in Block D at the 3-3 game. Silly boy. He must have been punched half a dozen times on the way up the Holmesdale stairs and someone even tried to nick his watch in the original struggle in the gangway down the front. At least they won the league that season - oh hang on [emoji12]

EddieEdwards
27-10-2016, 06:11 PM
It's actually 1000 accounts cancelled isn't it?Yes. And as D.E has said, the same announcement was made before the West Ham game. We don't know how many tickets for the Liverpool game on Saturday were bought through those accounts and have been cancelled - it could be hundreds or very few.

cpfc@eastbourne
28-10-2016, 11:30 AM
Might explain the high attendance at the west ham game if they sold a load of tickets twice. ��

Swoonara
28-10-2016, 12:41 PM
I bet they are all Tourists wanting to watch Liverpool , Sad bastards .

What would be sadder is if they were tourists just coming to see Palace and have been shafted.

Tim of the 80's
28-10-2016, 02:50 PM
Not sure this has ever happened before, certainly not en masse anyway. Otherwise it would have been some monumental cock up in issuing tickets or people getting in with forged ones

Happened to me.

Billy Rhino
28-10-2016, 03:55 PM
I thought the implication here is that touts have genuine Palace season tickets that they are using to obtain paper tickets from the club then selling individual games for inflated prices?

Assuming that's the case then surely there are now 1,000 available ST seats?

adman50
28-10-2016, 04:10 PM
Next they need to ban the chavs selling half and half scarves outside the ground.

Billy Rhino
28-10-2016, 04:27 PM
Next they need to ban the chavs selling half and half scarves outside the ground.

shoot more like

Pistol Knight
28-10-2016, 05:58 PM
I thought the implication here is that touts have genuine Palace season tickets that they are using to obtain paper tickets from the club then selling individual games for inflated prices?

Assuming that's the case then surely there are now 1,000 available ST seats?

I know a Chelsea fan who buys tickets off a bloke who sends them the proper ST and collects it at the game, he has about 15 ST, sells about 10 of them & picks them up at the match as they are all together!!

Stroud Eagle
30-10-2016, 07:39 PM
I know a Chelsea fan who buys tickets off a bloke who sends them the proper ST and collects it at the game, he has about 15 ST, sells about 10 of them & picks them up at the match as they are all together!!

Name and shame.

Stroud Eagle
30-10-2016, 07:43 PM
I sit in the Holmesdale upper and had 2 Liverpool fans next to me.

liberal clubber
30-10-2016, 07:49 PM
Name and shame.

I bet it's arfur block V

EddieEdwards
30-10-2016, 08:11 PM
I bet it's arfur block VI don't think Stamford Bridge has an Arfur.

ExCroydon_CPFC
31-10-2016, 07:33 AM
Nothing worse than loads of away fans in the home stands, so you've got to applaud the club for making a stand here. Any idea on what will happen to these 1,000 tickets and will the touts get a refund? (Hope not).

The problem does seem a lot bigger than just 1,000 seats though as there are far more empties on the lower profile "sold out" games.

west eagle
31-10-2016, 07:56 AM
"Ticket touting is an illegal offense in the UK, and prevents our supporters from being able to attend matches."

so what is StubHub?

Dorking .Eagle
31-10-2016, 08:13 AM
"Ticket touting is an illegal offense in the UK, and prevents our supporters from being able to attend matches."

so what is StubHub?

A ticket exchange authorised by the home club. On occasions where the match is members only then the unwanted s/t seats are only available to people who are already members

the person selling usually only gets the pro rata price per game back, the person buying pays the full price for a seat in that stand, so stubhub and the club share the difference, or the club just gets an annual percentage of the profit

eg Arthur Wait S/T = 550, so 28.94 a game
Season ticket holder cannot make the Southampton home game so offers it to the hub. Someone (a Palace member) buys the ticket from stubhub for 40, s/t holder gets 28.94 back, club and Stubhub divide up the difference

Although Palace aren't actually in the scheme yet.

Should make some more seats available to Palace fans where S/T holders currently let them go 'to waste' like the guy who sits next to me on Saturday for example

scro
31-10-2016, 10:00 AM
I wonder how long it would take for season ticket take up to thin out if we got relegated. I assume the first season would be mainly the same as we are unlikely to be gone at the renewal time. So two seasons down would presumably be the time. I suppose every cloud has a silver lining it would be good to get all our season ticket seats together and it seems more likely that relegation will allow that than the never coming main stand.

tasty_snacks
31-10-2016, 04:24 PM
What would be sadder is if they were tourists just coming to see Palace and have been shafted.

Indeed. You have to feel sympathy for a London tourist who wants to take in a football match and is perhaps unaware of the ticketing rules, especially if they've chosen us over brighter lights, only to be turned away at the turnstile.

If we're confident enough to identify 1000 accounts as touts, then we/the police should be confident enough to prosecute the offenders.

Gazza2
31-10-2016, 04:50 PM
There are some great football economics books around. The one I read stated on average the drop in season ticket sales is 5k in year 1, a further 3k over years 2 to 3.
Which would tie in with our average gates dropping last time we were relegated by 4.5k in year 1 then a further 3.5k over the next 2 years down to 16k. Then down by another 1k in year 4 to 15k.

Gazza2
31-10-2016, 04:54 PM
I'm not sure a formal scheme is needed as every season ticket holder I know lets a mate / family member use their ticket for free when they cannot make it to a game. Or let's a mate of a mate use their season ticket for the pro rata cost per match.

racehorse-80s
31-10-2016, 04:57 PM
"Ticket touting is an illegal offense in the UK, and prevents our supporters from being able to attend matches."

so what is StubHub?

Are they based in the UK ? genuine question .

orp pisshead1
31-10-2016, 05:06 PM
I sit in the Holmesdale upper and had 2 Liverpool fans next to me.

If they're respectful i can live with that as we sat in home stands at away games plenty of times early 90's or Luton away when away fans were banned.

Gollum
31-10-2016, 05:33 PM
Spoke to a senior steward on Saturday as there were a number of Liverpool fans dotted around the concourse at the back of the Main stand. Asked him what the club policy was. He said stewards would ask opposition fans to cover up their colours. If they didn't or if they created any problems then they were to be ejected.
He also confirmed that stewards had been made aware of the 1,000 'tout' accounts and that these seats were on all sides of the stadium.

Big Patch
31-10-2016, 05:40 PM
the back of v block was full of tourist liverpool fans. We're going mental when it went 2-2 and turned around to find no-one moving.

CharlieCPFC
31-10-2016, 05:45 PM
the back of v block was full of tourist liverpool fans. We're going mental when it went 2-2 and turned around to find no-one moving.

Think you might mean block U mate, block V is full of palace who didn't take kindly to the plastic reds jumping across at block U, let alone in the same block. Same shit different game thought ain't it, you could see the stewards looking reasonably clueless as what to do.

jaspercpfc
31-10-2016, 06:10 PM
Think you might mean block U mate, block V is full of palace who didn't take kindly to the plastic reds jumping across at block U, let alone in the same block. Same shit different game thought ain't it, you could see the stewards looking reasonably clueless as what to do.

^^^ this. The people i know who sit at the black of block V wouldn't take any nonsense.

Salad_Burnet
31-10-2016, 10:52 PM
There are some great football economics books around. The one I read stated on average the drop in season ticket sales is 5k in year 1, a further 3k over years 2 to 3.
Which would tie in with our average gates dropping last time we were relegated by 4.5k in year 1 then a further 3.5k over the next 2 years down to 16k. Then down by another 1k in year 4 to 15k.

So much for Peter Taylor's brand of football.

It was just the fickle falling away.

Stroud Eagle
01-11-2016, 04:57 PM
If they're respectful i can live with that as we sat in home stands at away games plenty of times early 90's or Luton away when away fans were banned.

They were so I neither had a problem.

Pointsforprizes
02-11-2016, 04:48 AM
I'm not sure a formal scheme is needed as every season ticket holder I know lets a mate / family member use their ticket for free when they cannot make it to a game.


Barker? Always sells for top whack! If I can't make it I give it away although was at work Saturday and couldn't get out in time.

scro
02-11-2016, 07:54 AM
I assume all the accounts were memberships as opposed to season tickets being used for this purpose.

I am surprised someone hasn't reported one of my seats to the club. My son sits on my lap as we couldn't get seats together and so his seat has never been sat in this season.

Frimley Flyer
02-11-2016, 04:49 PM
Isn't that a bit awkward now that he's 25 and 6 ft 3 ? :D


I am surprised someone hasn't reported one of my seats to the club. My son sits on my lap as we couldn't get seats together and so his seat has never been sat in this season.

pardew's shorts
09-11-2016, 02:40 PM
I know Palace and Parish are money-grabbing and evil and everything, but Palace have signed up with Twickets as a resale partner.

Most clubs sign up with glorified touts like StubHub and viagogo, but Twickets only allow you to sell for face value or less.

Fair play, Palace.

Big Gav
10-11-2016, 01:33 AM
If they're respectful i can live with that as we sat in home stands at away games plenty of times early 90's or Luton away when away fans were banned.

I seem to remember we had quite a few at that first Luton game when fans were banned :)

Billyd
10-11-2016, 02:42 PM
I know Palace and Parish are money-grabbing and evil and everything, but Palace have signed up with Twickets as a resale partner.

Most clubs sign up with glorified touts like StubHub and viagogo, but Twickets only allow you to sell for face value or less.

Fair play, Palace.

Hopefully Twickets will be a simple way to combat ST holders who cant attend but can re sell to Palace fans (with membership numbers) at the correct rate.


However on another note:

A list of our official ticketing partners can be found below:

Albemarle of London
Travel Connection Leisure

As someone pointed out on social media both of which offer packages to foreign tourists at inflated prices.

EddieEdwards
14-11-2016, 10:52 PM
Club now saying 'over 1500' accounts blocked.

http://www.cpfc.co.uk/news/article/2016-17/last-few-tickets-remaining-for-the-game-against-manchester-city.-3415384.aspx

orp pisshead1
14-11-2016, 10:55 PM
They were so I neither had a problem.

:p.

orp pisshead1
14-11-2016, 10:57 PM
I seem to remember we had quite a few at that first Luton game when fans were banned :)

You must've been with us as it seemed the plod got us all together and when dowie scored their winner a Luton fan turned round to celebrate only to be met with a lot on stoney faces:D. ( stoned more accurate back in them days:lux:).

Paxton
01-01-2017, 10:14 PM
I wouldn't have been so bothered about the five Italian speakers sitting in the row behind me at Arsenal wearing identical bright yellow rain ponchos bearing the name of a sightseeing company in New York if one of them hadn't told (not asked) me pretty brusquely to sit down during the pre-match warm-up because he couldn't see. My son told me that at the rear of the Palace section there was a row of individuals who appeared to be Chinese wearing Arsenal scarves.

Dorking .Eagle
01-01-2017, 10:28 PM
Chinese/Korean looking guy near us (at the very front) wearing a Hull City home shirt! Not overly complaining as he let my son have his seat in the front row as he didn't want to stand in front of him (we were row 2, his seat was row 1).

To get the ticket that he had I would have thought he'd have to be an away S/T holder, or more likely the original holder of the ticket (an away s/t holder) probably touted it. Not uncommon though as there were a similar pair of unemotional 'far eastern' (non-English speaking) fans next. to us in the front row of the away bit at Gerrards last game at Anfield a couple of seasons ago

Billyd
01-01-2017, 10:36 PM
Ive been saying for weeks the club sells tickets to agencies that specialise in sister companies that sell to foreign tourists.

3 Beers at HT
01-01-2017, 10:42 PM
'Closing the stable door after the horse has bolted'

Anyone without a ticket purchase from the start of CPFC2010's reign up to the Play-off final should not have been allowed a ST.

Some sort of review of new ST holder's from promotion onwards needs to take place to weed these c*nts out.

There's a list of creditor's from SJ's reign, anyone on that can be given the benefit of the doubt (not foolproof), but all other newly-purchased ST's from the Play-Off Final onwards can be 'kept an eye on' including the reporting of situations described above.

Dorking .Eagle
01-01-2017, 11:02 PM
Certain sections of the Arthur Wait (at home games) are rife for, shall we say "agency" tickets though, not sure the club particularly cares.

When we scored against Man United a couple of weeks ago, a large chunk of the front part of V block stood, but didn't exactly celebrate.

For the first season up (13/14) under CPFC2010, there was the attitude from the owners that they'd rather have empty seats and only passionate Palace fans in the home sections of Selhurst.

QUOTE:


What we want, above all, is a stadium full (or nearly full) of passionate Palace fans - we want to make Selhurst a fortress this season. It is not actually a priority to fill spare seats with neutrals, casuals, plastics (whatever you want to call them).

.

Unfortunately, being in London, and with Fulham not being in the Prem any more, tickets for Prem games at Selhurst are very desirable to 'tourists', and I've heard 100 is the going rate that these fans are willing to pay for a ticket, so what can realistically be done if they will pay that? Very hard to 'vet' where a ticket is going to end up IMO

RobertCPFC
01-01-2017, 11:10 PM
I didn't think it was as bad compared to last season. There were some but I expected more and around me seemed to be Palace fans and some I have seen at other away games around the country including some of the less fashionable ones.

The main problem is that the game went to members so you could have tourists (that may not be touts) who found that going in the away end was an easier way to have an opportunity to watch Arsenal.

I was hoping that they would all go to West Ham but there are probably more day trippers than seats available around London so they will still come to watch us.

I agree with what 3 beers has said and it does need looking into but i'm not sure what can be done.

At least for those of us going to Bolton next week it won't be an issue.

wrightchipvcfc
01-01-2017, 11:17 PM
Can understand turning blind eye to tourist ect getting tickets for home games bums on seats at end of day but these London Derbys away games are just terrible atmosphere nowadays maybe rain didn't help today but full of tourist.parish points should have stayed on away games like championship years went on how many away gAmes you had been to for Brighton tickets any ticket agency who had st for last 4 prem seasons would have 2000 parish points at least so can buy arsenal spurs ECt away tickets

Mad Raschic Ken
02-01-2017, 11:52 PM
When we scored against Man United a couple of weeks ago, a large chunk of the front part of V block stood, but didn't exactly celebrate.

To be fair, I stood when Utd scored their first goal. I wasn't sure that the linesman would have properly picked up the advice I was giving him if I had delivered it from a seated position.

TheMexicanHorse
03-01-2017, 07:02 AM
'Closing the stable door after the horse has bolted'

Anyone without a ticket purchase from the start of CPFC2010's reign up to the Play-off final should not have been allowed a ST.

Some sort of review of new ST holder's from promotion onwards needs to take place to weed these c*nts out.

There's a list of creditor's from SJ's reign, anyone on that can be given the benefit of the doubt (not foolproof), but all other newly-purchased ST's from the Play-Off Final onwards can be 'kept an eye on' including the reporting of situations described above.

That would wipe out half our fanbase :lux:

TheMexicanHorse
03-01-2017, 07:09 AM
I know Palace and Parish are money-grabbing and evil and everything, but Palace have signed up with Twickets as a resale partner.

Most clubs sign up with glorified touts like StubHub and viagogo, but Twickets only allow you to sell for face value or less.

Fair play, Palace.

You'd have to be a brave man to hand over any cash on that twickets site. You pay in advance then agree to meet your seller at the venue?

Unless the seller is this case is the club itself and you collect from the box office? Not very clear at all.

Nth Kent Eagle
03-01-2017, 10:49 AM
Is the club allowed to share a list with other London clubs? For example, if there is an individual with season tickets at several clubs and you looked on linked in and it says he worked for a travel or hospitality agency then maybe he is a grout. Under those circumstances is there a police or FA unit that looks into it? The FA are loaded and specialise in milking fans so you would have thought they have ample funds to investigate. Also, if an individual has several season tickets surely you have to name who the tickets are for? There will come a time when a grout sells a ticket to a lairy United or Liverpool fan and there is serious violence in the Arfur. Will the grout then be reported to the police if touting is illegal?

Jamie W
03-01-2017, 02:41 PM
A group of "tourists" from China were in front of us at Arsenal a group of 5 of them. They arrived with selfie sticks etc and we could clearly see they were there to watch Arsenal as they were filming the goal celebration when Giroud scored etc. I asked if they had been to watch Palace before and they said it was their first ever time watching a premier league match! Clearly sold to them by a st holder or member. Wasn't the only ones though, two French guys and the end of our row had half and half scarves on and were singing the giroud song before the game kicked off, clearly drunk but stayed quiet during the match. Selling to members with no points is making it to easy for people to tout tickets.

Santos-er
03-01-2017, 06:55 PM
Is the club allowed to share a list with other London clubs? For example, if there is an individual with season tickets at several clubs and you looked on linked in and it says he worked for a travel or hospitality agency then maybe he is a grout. Under those circumstances is there a police or FA unit that looks into it? The FA are loaded and specialise in milking fans so you would have thought they have ample funds to investigate. Also, if an individual has several season tickets surely you have to name who the tickets are for? There will come a time when a grout sells a ticket to a lairy United or Liverpool fan and there is serious violence in the Arfur. Will the grout then be reported to the police if touting is illegal?

Did you go to the Cup Final?

The pigs down the middle of Wembley Way didn't give a shit that there were lines of touts under the bridge coming out of the station. The only slight emotion the one I spoke to about it showed was when I suggested his superiors were probably taking a cut...

As long as they're shifting the tickets, why would any of them would care if regular fans are missing out to tourists? If anything it's more profitable as the tourists will be loading up on expensive merchandise and food on their day out.

Palace_Akie
03-01-2017, 07:43 PM
A group of "tourists" from China were in front of us at Arsenal a group of 5 of them. They arrived with selfie sticks etc and we could clearly see they were there to watch Arsenal as they were filming the goal celebration when Giroud scored etc. I asked if they had been to watch Palace before and they said it was their first ever time watching a premier league match! Clearly sold to them by a st holder or member. Wasn't the only ones though, two French guys and the end of our row had half and half scarves on and were singing the giroud song before the game kicked off, clearly drunk but stayed quiet during the match. Selling to members with no points is making it to easy for people to tout tickets.

I imagine the touts who got a membership when we got promoted have got a decent number of points now if they've been buying memberships every year and tickets to a number of games.