Quote:
Originally Posted by kolinkins
In the States, when my 21 hour train journey was 1 hour late (so, 4.75% of the journey time late), I got $35 of my $60 back from the company.
Here, my train can be 29 minutes late (so, 83% of the journey time late) and I get zero compensation
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See that's the bit that's always annoyed me, If a train is due in at 8am and it arrives at 8:01 or 8:15 or 8:30 its late. It's either on time or it's late.
And don't get me started on how many late trains they are allowed to take out of the statistics to make the figures look better.