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General Palace Discussion General Palace talk - please keep transfer talk in the transfer forum.

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  #161  
Old 20-09-2014, 12:00 PM
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Prices are crazy in any football ground and standard of food is average at best. I would advice anyone to go local chip shop or sainsburys to get food and drink because its cheaper and nicer. For example £2.20 for water in ground and in sainsburys you can get water for 60p.
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  #162  
Old 20-09-2014, 12:44 PM
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Originally Posted by CPFC2010 View Post
All the toilets in the main stand have been refurbished and all the seats replaced and the same with seats, toilets in the Arthur wait . Food outlets have all been re-branded and had new cooking equipment installed where possible (extraction , fore risk permitting) . New till system and stock taking.

We've taken back the catering, improved the quality of all the food and spent a lot more money on management.

The new tills have set us back a but and I'm not happy about the complaints about staff, lack of training etc

So to say we've spent nothing is wrong, significant sums have been spent, for me to say its working like I want it or its satisfactory is also incorrect.

Its hard for me to wander around the ground and see these things on matchday, I had two people out checking and they prepared a report for me and they will continue to look at things on matchday.

I do agree completely with many of the comments here and i'm frustrated because like you they seem obvious to me .

As a point of interest , the highest spend per head (by far) is in the Arthur which is the most cramped , lowest is in the Holmesdale that probably has the most space and best facilities .
To be honest I was only basing my comment on what people have said e.g. this thread about only 1 young girl working in one of the kiosks in the Whitehorse stand, when compared to the Main stand bars being more sufficiently serviced by staff, plus other examples (the logical answer would be to move staff around I guess).

There's no doubting it is a difficult thing trying to get this right and there will only be a finite result in extra income no matter how much you invest, but people aren't aware of the complexities of the situation and can only base their view on what they see or experience.

For my part I sit in the Upper Holmesdale and generally dont have many issues, although I think the leaking pipe in the toilet really does need sorting out. More importantly, I think people would put up with this sort of thing if they knew major redevelopment was definitely going to happen. When are we going to get some news on this, or even some news about why we cant get any news?
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  #163  
Old 20-09-2014, 01:07 PM
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Originally Posted by foresthillbilly View Post
Nailed, in one ^^^
Yep - understandably the discussion on this thread has broadened which is fair enough, but my initial gripe was mainly concerned with the near-meltdown of the service, not so much the price or the quality of what is on offer.
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  #164  
Old 20-09-2014, 01:09 PM
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Originally Posted by Billy Rhino View Post
only 1 young girl working in one of the kiosks in the Whitehorse stand
For the record she was the only one actually serving people, there were other people milling about and occasionally passing something to her to pass on to the punters.
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  #165  
Old 28-09-2014, 12:28 PM
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Well what a massive turn around yesterday - thank you so much to CPFC2010 and the club who have listened and acted on the massive problems that were there.

Yesterday there was a separate drinks booth which took pressure off the queues for food and drinks at the two other booths.

But more importantly there was a line of at least 4 servers behind each counter calling out 'next please' and handing out the food really quick. And they were backed up by people behind them sorting stuff out quickly.

At half time the queues were never more than about 20 deep at the longest, and they had served everyone by the time the second half started to the point where I was able to grab an last minute request for a burger from my youngest straight away.

It would be nice to have Cronx back and the Carling could have still been a bit colder but it was a MASSIVE improvement.

Thanks, again. I hope they keep this up
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  #166  
Old 28-09-2014, 12:30 PM
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  #167  
Old 28-09-2014, 12:30 PM
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Cronx in The Arthur please. Couple of 20l polypins would sell out easily.
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  #168  
Old 28-09-2014, 12:42 PM
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why is a broiled burger so bad?
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  #169  
Old 28-09-2014, 12:47 PM
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Hear hear huge improvement all round. Thanks for listening as usual.
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  #170  
Old 28-09-2014, 01:41 PM
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Agreed. Much better. Well done all.
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  #171  
Old 28-09-2014, 01:50 PM
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  #172  
Old 28-09-2014, 01:58 PM
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My Hotdog in the AW top of the big stairs, was fine but we had to change my wife's Cheeseburger as it was from the hot box case and the bun looked like a Chamels wrinkled ball bag!!!!!!! And from the wife's reaction tasted as it looked, the second was a little better but she ate only half as too precooked like the first!
We are normally first in so get a fresher one, it is all good quality that I can see but too many precooked f....d burgers is wasting the good ingredients... There needs to be a time limit in the box then throw out and a limit to how many are stacked on top of the one you could get!
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  #173  
Old 28-09-2014, 02:25 PM
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Quote:
Originally Posted by chatham_eagle View Post
Cronx in The Arthur please. Couple of 20l polypins would sell out easily.
Couldn't get ale in Arthur again. Please bring it back!!! Why did they stop stocking it??? Steve Browett can you help!! Can't stand warm Carling served in soft drink bottles
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  #174  
Old 28-09-2014, 02:38 PM
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Mr B said before that the catering manager, Niño or Nico I believe, doesn't think it's viable. I say balls to that.
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  #175  
Old 28-09-2014, 02:42 PM
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Last game screw top on the water, yesterday £2.20 does not buy you the lid on the bottle of water? When was the last time a middle aged wife chucked a bottle on the pitch? Not really my wife's normal thing to do!!!!!!!:
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  #176  
Old 28-09-2014, 02:47 PM
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Quote:
Originally Posted by chatham_eagle View Post
Mr B said before that the catering manager, Niño or Nico I believe, doesn't think it's viable. I say balls to that.
You mean ale? Not viable?
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  #177  
Old 28-09-2014, 03:08 PM
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You mean ale? Not viable?
Then their job should be " Not Viable" !sometimes it should also be about making your punters happy,
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  #178  
Old 28-09-2014, 03:44 PM
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Mr B said before that the catering manager, Niño or Nico I believe, doesn't think it's viable. I say balls to that.
How on earth is it not viable lol.
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  #179  
Old 28-09-2014, 03:47 PM
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Originally Posted by in-exile View Post
Last game screw top on the water, yesterday £2.20 does not buy you the lid on the bottle of water? When was the last time a middle aged wife chucked a bottle on the pitch? Not really my wife's normal thing to do!!!!!!!:
I share your frustration about this, cos of those of us with kids have to encourage them to drink it quickly before they kick it over!

But the catering staff can't discriminate on the grounds of age and gender can they? It's a common rule at many events, not just footie.

I wonder if anyone has actually been hurt by a full plastic bottle? I can understand banning cans and obviously glass bottles, but plastic bottles don't seem that dangerous to me.
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  #180  
Old 28-09-2014, 05:05 PM
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Just keep a bottle lid in your coat pocket, problem solved
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