#141
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Southern have been playing guess the number of carriages all this week.
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#142
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What's really starting to get to me is the arrogance with which Southern, and railway staff in general, treat the people who pay their wages. I can't believe more haven't been assaulted.
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#143
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Quote:
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When I held her head as she puked absinthe off the Charles Bridge it was a tender and a glamorous sight |
#144
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There's been quite the battle for title of most incompetent between East Coast and Southern today. Power failures between Peterborough and London so get on replacement coach to some little village I've never heard of, arrive train staff say that all trains have been cancelled and they shouldn't have sent is there. Luckily the coach driver said he'd drive us down to Stevenage. Get to Victoria to find trains completely screwed on southern sure to a train that broke down at Gatwick at 10am today. One minute a litllehampton train is showing on the board, the next it disappears never to be seen again. Total journey for Peterborough to Hove, five and a half hours, three more than normal.
My own fault though as on Wednesday I tweeted that I'd had the easiest tube journey ever during the strike and thanked everyone for making alternate plans. That'll learn me
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May the seed of your loin be forever fruitful in the belly of your woman |
#145
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everyone has to deal with that in all aspects of life. It's the 'its not my fault guv' attitude that grates.
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Jar Jar Binks makes the Ewoks look like f***ing Shaft |
#146
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So if a driver at Barnham is held up by a broken down train in Ore, that's his fault?
A member of platform staff at East Croydon should accept blame for a signalling error in Grimsby? The accounts department of a cardboard factory are blame if HR recruit shite cleaners? New Zealand's new hockey captain is to blame for China's lack of human rights?
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Football... AND THEN SOME!!! |
#147
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The frequency with which major delays are occurring at the moment is unnaceptable. In the last five months I'd say on at least 25% to 35% of days I've travelled there have been fairly severe delays either in the morning or evening. Not sure how this can be classed as good enough. |
#148
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Exactly. They work for, and therefore represent, a company that for whatever reason has let the fare paying end user down- and badly. Try a little empathy, and perhaps try to better represent the company that emloys you, you moron.
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In 1800 40% of methane generation was caused by termite flatulence |
#149
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Quote:
If you buy a shirt from Top Man and it has a tear in it, do you expect the assistant to tell you it was because the factory worker in China probably knocked over a hatstand onto it and it's not his fault? If you go get a haircut and the barber shaves a huge stripe off your head then tells you its because when he was a kid someone threw a rock in his eye and now he can't see straight you'd understand? ridiculous examples aside, the paying customers don't really give a shit what the excuses are or who is to blame. A poor service is a poor service.
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Jar Jar Binks makes the Ewoks look like f***ing Shaft |
#150
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But it's not their fault mate, which is the point I was making. If you ask staff then I am sure, on top of trying to do their job, they will help you. Fact is the information will probably be found on the internet faster than it is handed down to the railway employees...
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Football... AND THEN SOME!!! |
#152
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Quote:
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Jar Jar Binks makes the Ewoks look like f***ing Shaft |
#153
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Well next time I bump in to a cleaner in an RBS, I need them to explain every last investment which contributed to the economic collapse by the stockbrokers. Should they return to trying to pick up chewing gum or something, I'll call them jobsworths, that clearly show contempt for the public and a lack of life-long pledge to their employer.
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Football... AND THEN SOME!!! |
#154
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I don't know about others but one of my main gripes is the shit communication or lack of communication when on a train or platform. My trains regularly sit outside South Croydon station or Selhurst (the former moreso) and there's no-one telling you what's going on. With the tube they tell you that there's a red signal or whatever, but the trains they don't bother. Whose fault that is I don't know, but that makes us return to the original point that people have a right to complain about a service being disrupted so badly when they pay for it and expect that service to be provided and to not just have a "not my fault guv" pass the buck attitude given.
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'It would be boring if they won every time right?' If we can winter this one out, we can summer anywhere Last edited by Woosie; 08-02-2014 at 12:26 AM. |
#155
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Quote:
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Jar Jar Binks makes the Ewoks look like f***ing Shaft |
#156
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I wonder if people complain about a shit service in a dignified way, or they are insulting and rude, then moan about staff not showing enough empathy?
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#157
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and everyone except for Adolf and Paulo Di Canio thought Mussolini was a wanker.
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Big Bad John |
#158
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There is the "not my fault guv" attitude throughout the entire UK customer service industry, why single out railway staff - who have more dangerous stuff to deal with than whether a coat is on a hanger in Primark?
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Football... AND THEN SOME!!! Last edited by Latvian; 08-02-2014 at 09:15 AM. |
#159
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I understand the feeling but in the cold light of day what does venting your pointless anger at a blameless underpaid minion who can't do anything about other than confess to something he or she hasn't done in the first place make you look like. Have a heart people. |
#160
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Think the attitude may have something to do with the train and tube companies knowing you have very little alternative but to use their service.
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