Internet Connection Disappearing

[Newts G]

Its my mums computer this time

She has a well rubbish computer, but does not really use for more than banking and letter typing and stuff like that.

Anyway she uses Pay as you Go with UK online that my brother in law set up for her. She has an external modem (56k) and all has been working ok. However now everytime she accesses the net she has to type in all of the connection details again, the phone number and her user details.

I went round there yesterday and went into the dial up connections and set it up through the wizard, and it was working fine, until it seems the computer was turned off, when all of the settings i had inserted were again no longer there.

She uses windows 95, can anyone tell me if there is a solution to this problem?

Cheers

[Travelcard]

Yep, has she got £500?

[anti-addick]

Sorry, reinstall the modem drivers??? If youve still got them of course....

You could try checking the box 'remember password'??

[Newts G]

Originally posted by anti-addick
Sorry, reinstall the modem drivers??? If youve still got them of course....

You could try checking the box 'remember password'??

did that, its not just the password its the telphone number and username and password.

[IW_Eagle]

Originally posted by Travelcard
Yep, has she got £500?

[IW_Eagle]

you sure your looking at the right connection.
has she got more than one connection on that machine?
is she accessing via a shortcut on the desktop?
check dial up and networking and see how many connections are in there - i bet there are more than one...

I cant really remeber Win95 now, but I used to do this lots.

[Newts G]

Originally posted by IW_Eagle
you sure your looking at the right connection.
has she got more than one connection on that machine?
is she accessing via a shortcut on the desktop?
check dial up and networking and see how many connections are in there - i bet there are more than one...

I cant really remeber Win95 now, but I used to do this lots.

I deleted them all and created a new one, it worked perfectly until I turned off the computer.

[IW_Eagle]

not sure ten, its still disapearing?

[IW_Eagle]

The following information, which I picked up from somewhere a while ago,
answers some Questions Frequently Asked in this newsgroup. The following is
all quoted; none of it is mine.

Windows 95 Dial-up Networking Save Password Bug
===============================================
Bug Name: Windows 95 Dial-up Networking Save Password
Reported by: Unknown
Date Reported: 24/08/95
Affects: Windows 95 (including OSR2) Dial-up Networking users
Additional Info: http://www.microsoft.com/kb/ar ticles/Q148/9/25.htm

Description of Bug:
Large numbers of Windows 95 Dial-up Networking users are staying up late at
night pulling their hair out over why the Save Password option in their
Connect To dialog box doesn't work. Symptoms range from being able to
select the box and it not working, to the box being completely grayed out
and inaccessible.

Available Fixes:
Option available but not working: The first thing to note when trying to
fix this problem is that for the Save Password option to work, you must
successfully connect to the remote system at least once with the option
checked before Windows 95 will save your password. This also means that if
you have more than one connection profile, you need to establish at least
one successful connection with each profile that you wish to save your
password with, even if your password is the same across all the profiles.

Option not available (grayed out): There are a number of reasons why this
may be occurring, and there are a number of ways you can try and get around
the problem. One method is to change your Computer Name to the login ID you
use for your Internet Service Provider (ISP). You can modify your computer
name by double-clicking the Network icon in the Control Panel, then
selecting the Identification tab (you'll have to reboot for the change to
take affect).

Sometimes, uninstalling and reinstalling Dial-up Networking can solve this
problem. In the Control Panel, choose the Add/Remove Programs option. Then
go to the Windows Setup tab, and uncheck the Dial-up Networking option.
Press OK until all the dialog boxes are closed, then reboot. Follow these
same instructions and re-check the Dial-up Networking option. Then try your
connection again.

Some users have had luck solving this problem by installing the Client for
Microsoft Networks. In the Control Panel, open the Network option. If the
Client for Microsoft Networks is not at or near the top of the list, press
the Add button, then choose Service, Microsoft, and then Client for
Microsoft Networks. Press OK until all the dialog boxes are closed, then
reboot.

The last thing to try is deleting your Windows password file. Do a search
on your system for *.PWL, then delete or rename them. Reboot your system,
and you'll notice that Windows will ask for a user name and password to log
in. You're now re-creating this password information in your system. You
don't have to enter a password here if you don't want to use one every time
you log in, but you do need to enter a user name. This will rebuild the
password file, and may allow your Dial-up Networking to save your dial-up
password.

More information on this bug is available from Microsoft at
http://www.microsoft.com/kb/ar ticles/Q148/9/25.htm and
http://www.microsoft.com/kb/ar ticles/Q137/3/61.htm.

[IW_Eagle]

dont think thats exactly going to solve the issue though...

[Newts G]

Thanks for posting that info. It is interesting reading, and maybe I could try doing that to see if it helps any.

It really is frustrating, but I have told her to get a new PC and get broadband, that should sort her out

She asked if she could get broadband now, I had a look at the pc and it did not have any USB ports, i told her "probably not"

Anyway cheers everyone for trying to help, will have another stab at it this weekend, will probably end up chucking it out of her window in a rage and so she will have to buy a new one anyway