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Travel, Tickets & Fixture Information - NO TICKET TRADING OR SALES Away day travel and ticket/fixture details.

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  #881  
Old 05-04-2019, 10:07 AM
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Other than the fact the stewards hadn't been well enough trained, what else were your concerns?

I forgot to add the thing that really annoyed me: when the tannoy announcement described fans as 'guests'!
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  #882  
Old 05-04-2019, 10:14 AM
Nth Kent Eagle Nth Kent Eagle is offline
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There's an online article from 2003 where there was a proposal to extend the Victoria Line to near the ground but it was rejected on cost grounds. The clearance process does require more thought. I'd suggest more trains from Northumberland Park down would be the easiest option that could be implemented immediately.
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  #883  
Old 05-04-2019, 10:19 AM
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Behind us were some of the worst Palace 'fans' I ever come across. Just shouting dogs abuse about Hodgson and our players, calling for subs and then the minute Townsend and Benteke come on slagging off how shit they were.

Stupidity, a loud mouth and cocaine are a terrible combo. I am far from being the perfect fan, but god do you really have to share your miserable view of everything so abusively.

There are always few idiots and it is pot luck if you happen to sit near to them, but the away crowd at Spurs did seem a bit different.
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  #884  
Old 05-04-2019, 10:20 AM
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Originally Posted by Nth Kent Eagle View Post
There's an online article from 2003 where there was a proposal to extend the Victoria Line to near the ground but it was rejected on cost grounds. The clearance process does require more thought. I'd suggest more trains from Northumberland Park down would be the easiest option that could be implemented immediately.
Well it would help if the one 10 minutes after the game to Stratford that was completely empty had remembered to stop instead of going straight through!
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  #885  
Old 05-04-2019, 10:28 AM
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My points included :

Poor Stewarding
Cramped Seating
Away Fans Location
Programme Availability
Transport Problems
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  #886  
Old 05-04-2019, 10:32 AM
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I also expressed some Health and Safety Issues as I have a Health and Safety background.
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  #887  
Old 05-04-2019, 10:42 AM
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I didn't fit in my seat. Fortunately only had to suffer 15 minutes of half time in it. God knows if it's that cramped for Spurs fans as well.
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  #888  
Old 05-04-2019, 11:00 AM
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Originally Posted by Nth Kent Eagle View Post
There's an online article from 2003 where there was a proposal to extend the Victoria Line to near the ground but it was rejected on cost grounds. The clearance process does require more thought. I'd suggest more trains from Northumberland Park down would be the easiest option that could be implemented immediately.
It partly becomes a chicken and egg argument. If they improve the Northumberland Park service so that a lot more fans used it the local roads will not cope with the long queues. The longer walking distances actually help control crowd dispersal and this technique is often used at Underground stations where the signed walkways are often not the shortest distance to the platforms such as at Kings Cross and Victoria.
A big problem is clearing the platform before the next train comes in as happened at White Hart Lane. They usually allow about 30 seconds for loading on schedules but with crowded platforms this could take up to 2 mins so the frequency of service would be limited as this is also now the line to Stanstead so cannot block fast trains. They have already vastly increased the frequency of trains to about 12 per hour from an original 1/2 hourly service. Probably could increase the length of trains as before the game they were only 4 cars long. Same problem often occurs at Selhurst and Norwood Junction.

Walking distances from the away end to stations on Google maps are:
White Hart Lane 0.4 miles
Northunberland Park 0.6 miles
Tottenham Hale 1.4 miles
Seven Sisters 1.7 miles
Silver Street 0.9 miles


They are due to open a new station next month with 4 platforms at Meridan Water to potentially be used as part of Crossrail 2 and which is north of Northumberland Park and is 0.8 miles from the ground. It is not yet clear if this could be used as a relief option for Northhumberland Park.
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Last edited by CJ PLUM; 05-04-2019 at 11:22 AM.
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  #889  
Old 05-04-2019, 09:40 PM
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Quote:
Originally Posted by adrenalin john View Post
Behind us were some of the worst Palace 'fans' I ever come across. Just shouting dogs abuse about Hodgson and our players, calling for subs and then the minute Townsend and Benteke come on slagging off how shit they were.

Stupidity, a loud mouth and cocaine are a terrible combo. I am far from being the perfect fan, but god do you really have to share your miserable view of everything so abusively.

There are always few idiots and it is pot luck if you happen to sit near to them, but the away crowd at Spurs did seem a bit different.
Same. Almost like a home match. Points system partly to blame. I don't think anyone can realistically refute that.
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  #890  
Old 06-04-2019, 04:01 AM
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Same. Almost like a home match. Points system partly to blame. I don't think anyone can realistically refute that.
How?
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  #891  
Old 06-04-2019, 09:54 AM
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Quote:
Originally Posted by hdeagle View Post
My points included :

Poor Stewarding
Cramped Seating
Away Fans Location
Programme Availability
Transport Problems
Got to feel for the poor sods who have to deal with complaints like this.

Programme availability ffs
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  #892  
Old 09-04-2019, 01:56 PM
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Got to feel for the poor sods who have to deal with complaints like this.

Programme availability ffs
I agree if you really found enough to warrant complaint in a superb facility like that. You will simply always find something to complain about in my opinion.
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  #893  
Old 09-04-2019, 02:50 PM
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I have emailed the FSF with my concerns over certain issues regarding this match.

They asked me to do this after I had initially contacted them by phone.

I was not impressed by the stewards lack of knowledge both inside and outside of the stadium and I spoke to many of them who did not have a clue where things were located amongst other things.
Not a great situation and stewarding is key to safety at times, but it's hardly surprising at a new venue . If the same issues persist, that's a concern (though consistency of personnel is one shared at many stadia because of the nature of hiring zero hour staff on low pay).
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  #894  
Old 09-04-2019, 04:22 PM
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Originally Posted by hdeagle View Post
I have emailed the FSF with my concerns over certain issues regarding this match.

They asked me to do this after I had initially contacted them by phone.

I was not impressed by the stewards lack of knowledge both inside and outside of the stadium and I spoke to many of them who did not have a clue where things were located amongst other things.
We were literally I think we actually were the first three in the away end. We asked three steward including one carrying his shopping from Sainsburys!! and NONE knew where the away end was!! "Around there I think".
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  #895  
Old 09-04-2019, 05:56 PM
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I agree if you really found enough to warrant complaint in a superb facility like that. You will simply always find something to complain about in my opinion.
And a quick reminder , spurs fans sit in the Arthur Waite when they come to us !!
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  #896  
Old 09-04-2019, 07:08 PM
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Originally Posted by ebyeeckeagle View Post
Not a great situation and stewarding is key to safety at times, but it's hardly surprising at a new venue . If the same issues persist, that's a concern (though consistency of personnel is one shared at many stadia because of the nature of hiring zero hour staff on low pay).
Maybe it would have been more appropriate to ask one of their many ‘fanbassadors’ for directions, rather than a steward?

They had loads of them around, with flags out their backpacks and guides in their hands. Ofcourse a steward should know, but there were others present to help.

We had no trouble finding the away end. Our tickets were for entrance 11, and we simply followed the illuminated signs. Piece of cake.
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