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Travel, Tickets & Fixture Information - NO TICKET TRADING OR SALES Away day travel and ticket/fixture details.

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  #101  
Old 28-01-2022, 07:01 PM
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Originally Posted by Dorking .Eagle View Post
What about people (who aren't on the BBS) who tried for 10 minutes and gave up at 10.10am when the system said sold out? And the phone lines had a virtual queue of 60 people?

I do get that lots of people were going to miss out and be disappointed however it went, but the radio silence over effectively turning off online ticket purchasing until 10.15am is far from a satisfactory way to manage things.

They could have counted how many tickets were required by people in the actual queue at Selhurst at 10am, taken that many off sale, put an info screen online saying that the
online sale would start at 10.15 (or 10.30) and that way kept everyone informed.
It's probably easier said than done, but yes. This sort of stuff would earn the box office a lot of brownie points.
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  #102  
Old 28-01-2022, 07:42 PM
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Originally Posted by Crozzy71 View Post
They absolutely f*cked up the Brentford tickets on Tuesday.
Credit where its due.
I had a ticket (confirmed seat number) in my online basket which the system then didn't allow me to actually purchase. Eventually they said the game was sold out!
I emailed the box office & customer service to complain and did get a call back. They sorted me out for a ticket, so it's not all bad.
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  #103  
Old 28-01-2022, 07:54 PM
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  #104  
Old 05-02-2022, 09:51 AM
Keith Powell Keith Powell is offline
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Originally Posted by Keith Powell View Post
Have emailed Paul McGowan this morning regarding not taking a larger allocation of Norwich tickets we could have taken another block and if sold at least half of that wouldn't have had to pay for tickets not sold waiting for reply.
I had a reply from Paul McGowan yesterday saying we base the choice on similar types of games and historic information we have. And for this game we thought this was right allocation to take.He also said we have taken the full allocation for Wolves.
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  #105  
Old 05-02-2022, 10:01 AM
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Originally Posted by Keith Powell View Post
I had a reply from Paul McGowan yesterday saying we base the choice on similar types of games and historic information we have. And for this game we thought this was right allocation to take.He also said we have taken the full allocation for Wolves.
Thanks Keith. Norwich is an interesting one as you can get there after work in time for the match and there is actually a train home after too. Right now it does seem that demand for tickets is higher than in previous years as we saw at Burnley, Man U and Norwich. There’s obviously pent up demand after nearly two seasons restrictions and the Viera bounce.
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  #106  
Old 05-02-2022, 08:05 PM
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I had a reply from Paul McGowan yesterday saying we base the choice on similar types of games and historic information we have. And for this game we thought this was right allocation to take.He also said we have taken the full allocation for Wolves.
Blimey a reply from the box office. You should play the lottery.
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  #107  
Old 11-02-2022, 05:32 PM
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Rang them earlier today to ask if they would be releasing any returned Watford tickets, and if they were operating a waiting list for them. Whoever answered didn’t understand the questions let alone know the answers!
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  #108  
Old 12-02-2022, 10:49 AM
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Blimey a reply from the box office. You should play the lottery.
In fairness, I have always found Paul to be on the ball.
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  #109  
Old 16-02-2022, 05:52 PM
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Another success with the Watford tickets this evening!
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  #110  
Old 04-03-2022, 01:50 PM
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Crystal Palace F.C.@CPFC · 34m

We're aware that the ticketing website is currently down, we're working hard to get this fixed and hopefully should be back up and running shortly ⚠️

#CPFC
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  #111  
Old 08-03-2022, 08:15 PM
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Why do they put tickets on sale at 5 30pm when box office is shutting?
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  #112  
Old 08-03-2022, 08:59 PM
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Quote:
Originally Posted by wrightchipvcfc View Post
Why do they put tickets on sale at 5 30pm when box office is shutting?
I'd guess for two reasons. Mainly to encourage as many people as possible to buy online, but also to avoid getting a huge load of calls all at the same time from people having problems. Obviously they will get a load of calls tomorrow but some people will have resolved their problems themselves through persistent trying and the calls that they do get will be more spread out.
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  #113  
Old 14-03-2022, 10:19 AM
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Just tried getting through and the option for a call back has disappeared. Also doesn't tell you what number in the queue you are. Sat listening to a god awful version of GAO for 10 mins before giving up.
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  #114  
Old 14-03-2022, 10:47 AM
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Originally Posted by stinky View Post
Just tried getting through and the option for a call back has disappeared. Also doesn't tell you what number in the queue you are. Sat listening to a god awful version of GAO for 10 mins before giving up.
It will still be like this circa 2055, better get used to it
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