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Travel, Tickets & Fixture Information - NO TICKET TRADING OR SALES Away day travel and ticket/fixture details.

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  #3121  
Old 15-01-2021, 03:05 PM
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Quote:
Originally Posted by Ogilvy View Post
Sorry being lazy, I have had a refund mid December BUT when I go on now only aced, foundation or credit options does this mean
A - I will automatically get bank refunds
B - I need to action every request separately

Thanks and I will rep first sensible reply as a bonus!
No you need to login then click on your name and client ref at top of the page,then click personal details . there should be a highlighted click here in the box headed important information 20/21 season ticket refunds.
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  #3122  
Old 15-01-2021, 03:11 PM
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For the previous refund I went through the tickets part of the personal details and did it through that . It seems to have changed because there is no bank refund option there now as you saw. I made the mistake on clicking the credit option for one ticket and now have a credit on my ticket account instead of a bank refund.
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  #3123  
Old 15-01-2021, 03:14 PM
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Originally Posted by Dark Star View Post
No you need to login then click on your name and client ref at top of the page,then click personal details . there should be a highlighted click here in the box headed important information 20/21 season ticket refunds.
I get refund options of academy ticket credit or foundation no back to account

GOT IT THANKS FOR HELP

Last edited by Ogilvy; 15-01-2021 at 03:18 PM.
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  #3124  
Old 15-01-2021, 03:22 PM
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you should get the page marked step 1 from this link
To view the link you have to Register or Login
click the link in the red box and it should take you to step 2.
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  #3125  
Old 15-01-2021, 03:31 PM
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Quote:
Originally Posted by EddieEdwards View Post
Originally they weren't going to refund anything until the end of the season so these mid-season rounds of refunds are a bonus.

Nobody knows for certain whether some fans might be allowed in again before the end of the season so I actually think it's fairly reasonable for them to continue with this system of partial refunds.
Yeah I agree this is the best way to do it. I reckon there is some chance that fans will be back in April and May albeit probably no more than 2,000 or 4,000 for each game depending on what tiers we end up in.
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  #3126  
Old 15-01-2021, 07:02 PM
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But why not offer total refunds if people want it? If others want to take partial refunds on the hope they can get to a game, then offer that as well.

At this point I would want a total refund. Wish I had never got them for this season.
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  #3127  
Old 15-01-2021, 07:20 PM
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Originally Posted by cockneyrebel View Post
But why not offer total refunds if people want it? If others want to take partial refunds on the hope they can get to a game, then offer that as well.

At this point I would want a total refund. Wish I had never got them for this season.
Because the club want to keep your money for as long as possible.
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  #3128  
Old Yesterday, 02:31 PM
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Originally Posted by Oli28 View Post
Because the club want to keep your money for as long as possible.
Itís been a nasty cash grab from the beginning, not been handled well at all and they have treated many people poorly
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  #3129  
Old Yesterday, 07:52 PM
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Be interesting to see how palace and the other clubs approach 21/22 season tickets hope sp learns by his mistakes maybe wait and watch what the other clubs do who seem to had handled the situation better then palace did .
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