Home | Forums | Gallery | Twitter
 
CPFC BBS  

Go Back   CPFC BBS » Crystal Palace Football Club » Travel, Tickets & Fixture Information - NO TICKET TRADING OR SALES
Reload this Page Missing loyalty points
Register FAQ Calendar Mark Forums Read

Notices

Travel, Tickets & Fixture Information - NO TICKET TRADING OR SALES Away day travel and ticket/fixture details.

Reply
Page 5 of 8 1234 5 678
 
Thread Tools
  #81  
Old 31-10-2021, 11:13 AM
FourtyTwo's Avatar
FourtyTwo FourtyTwo is offline
Crow Counting
  
Join Date: Oct 2002
Location: Neither here nor there!
Age: 41
Posts: 18,624
Rep Power: 21474856
FourtyTwo Sam the man is hereFourtyTwo Sam the man is hereFourtyTwo Sam the man is hereFourtyTwo Sam the man is hereFourtyTwo Sam the man is hereFourtyTwo Sam the man is hereFourtyTwo Sam the man is hereFourtyTwo Sam the man is hereFourtyTwo Sam the man is hereFourtyTwo Sam the man is hereFourtyTwo Sam the man is here
Up from zero to a massive 20. Missing over 3k at the moment, but wouldn’t make a difference for Burnley with the cut off where it is.
__________________
That's what I do. I drink and I know things.
Reply With Quote
  #82  
Old 31-10-2021, 11:49 AM
Abjekt's Avatar
Abjekt Abjekt is offline
Slip it!
  
Join Date: Jul 2006
Location: Norbury
Age: 40
Posts: 3,506
Rep Power: 7759567
Abjekt came here looking for the peace and quiet; the healthy air and the healthy dietAbjekt came here looking for the peace and quiet; the healthy air and the healthy dietAbjekt came here looking for the peace and quiet; the healthy air and the healthy dietAbjekt came here looking for the peace and quiet; the healthy air and the healthy dietAbjekt came here looking for the peace and quiet; the healthy air and the healthy dietAbjekt came here looking for the peace and quiet; the healthy air and the healthy dietAbjekt came here looking for the peace and quiet; the healthy air and the healthy dietAbjekt came here looking for the peace and quiet; the healthy air and the healthy dietAbjekt came here looking for the peace and quiet; the healthy air and the healthy dietAbjekt came here looking for the peace and quiet; the healthy air and the healthy dietAbjekt came here looking for the peace and quiet; the healthy air and the healthy diet
I think I'm being dim here but when I log into my account, I have two lots of points listed - one under Membership 21/22 and one under Season Ticket 21/22. The number of points under Membership is what I'd expect it to be (9000+) but next to ST it is only 580.

Do we think that when it comes to points tiers, they'll add them up? If they only use the ST points, then obviously I ain't getting any tickets to away games, but otherwise I should be OK.

It's just odd they've split them, I dunno why they're not just listed as the overall total. When I log in to the website version on my mac, it's just the 580 listed.
Reply With Quote
  #83  
Old 31-10-2021, 07:33 PM
Ryan_the_eagle Ryan_the_eagle is offline
Registered User
  
Join Date: Jun 2004
Posts: 5,138
Rep Power: 9703894
Ryan_the_eagle came here looking for the peace and quiet; the healthy air and the healthy dietRyan_the_eagle came here looking for the peace and quiet; the healthy air and the healthy dietRyan_the_eagle came here looking for the peace and quiet; the healthy air and the healthy dietRyan_the_eagle came here looking for the peace and quiet; the healthy air and the healthy dietRyan_the_eagle came here looking for the peace and quiet; the healthy air and the healthy dietRyan_the_eagle came here looking for the peace and quiet; the healthy air and the healthy dietRyan_the_eagle came here looking for the peace and quiet; the healthy air and the healthy dietRyan_the_eagle came here looking for the peace and quiet; the healthy air and the healthy dietRyan_the_eagle came here looking for the peace and quiet; the healthy air and the healthy dietRyan_the_eagle came here looking for the peace and quiet; the healthy air and the healthy dietRyan_the_eagle came here looking for the peace and quiet; the healthy air and the healthy diet
Quote:
Originally Posted by Abjekt View Post
I think I'm being dim here but when I log into my account, I have two lots of points listed - one under Membership 21/22 and one under Season Ticket 21/22. The number of points under Membership is what I'd expect it to be (9000+) but next to ST it is only 580.

Do we think that when it comes to points tiers, they'll add them up? If they only use the ST points, then obviously I ain't getting any tickets to away games, but otherwise I should be OK.

It's just odd they've split them, I dunno why they're not just listed as the overall total. When I log in to the website version on my mac, it's just the 580 listed.
Pretty sure they have the function to merge the accounts, I had it done for my girlfriend earlier this season, will no doubt **** something else up in the process though.
Reply With Quote
  #84  
Old 31-10-2021, 09:47 PM
tlr_cpfc tlr_cpfc is offline
Registered User
  
Join Date: Jan 2005
Age: 44
Posts: 391
Rep Power: 1352167
tlr_cpfc : if all you've got to do today is find peace of mind, come round, you can take a piece of minetlr_cpfc : if all you've got to do today is find peace of mind, come round, you can take a piece of minetlr_cpfc : if all you've got to do today is find peace of mind, come round, you can take a piece of minetlr_cpfc : if all you've got to do today is find peace of mind, come round, you can take a piece of minetlr_cpfc : if all you've got to do today is find peace of mind, come round, you can take a piece of minetlr_cpfc : if all you've got to do today is find peace of mind, come round, you can take a piece of minetlr_cpfc : if all you've got to do today is find peace of mind, come round, you can take a piece of minetlr_cpfc : if all you've got to do today is find peace of mind, come round, you can take a piece of minetlr_cpfc : if all you've got to do today is find peace of mind, come round, you can take a piece of minetlr_cpfc : if all you've got to do today is find peace of mind, come round, you can take a piece of minetlr_cpfc : if all you've got to do today is find peace of mind, come round, you can take a piece of mine
0 to 508. Still about 8000 short.
Reply With Quote
  #85  
Old 01-11-2021, 08:01 AM
Scrumpy's Avatar
Scrumpy Scrumpy is offline
Master of Disaster
  
Join Date: Jan 2007
Location: Bromley
Posts: 11,822
Rep Power: 21474852
Scrumpy Sam the man is hereScrumpy Sam the man is hereScrumpy Sam the man is hereScrumpy Sam the man is hereScrumpy Sam the man is hereScrumpy Sam the man is hereScrumpy Sam the man is hereScrumpy Sam the man is hereScrumpy Sam the man is hereScrumpy Sam the man is hereScrumpy Sam the man is here
Have regained 500 for this years season ticket but I think I am still a few short
__________________
Bacon!!!!
Reply With Quote
  #86  
Old 01-11-2021, 01:31 PM
keltic eagle's Avatar
keltic eagle keltic eagle is offline
Registered User
  
Join Date: Aug 2013
Location: Scotchland
Posts: 3,302
Rep Power: 21474845
keltic eagle Sam the man is herekeltic eagle Sam the man is herekeltic eagle Sam the man is herekeltic eagle Sam the man is herekeltic eagle Sam the man is herekeltic eagle Sam the man is herekeltic eagle Sam the man is herekeltic eagle Sam the man is herekeltic eagle Sam the man is herekeltic eagle Sam the man is herekeltic eagle Sam the man is here
How do we get to look at our history on the new website? It is absolute crap. I've gained the 500 points for this season but am sure I've not got the same amount as pre covid
Reply With Quote
  #87  
Old 01-11-2021, 01:41 PM
in-exile's Avatar
in-exile in-exile is offline
COYP!
  
Join Date: Sep 2010
Location: Lamberhurst
Posts: 29,411
Rep Power: 21474848
in-exile has disabled reputation
About 3000 points missing from Each of ours?
Reply With Quote
  #88  
Old 01-11-2021, 06:19 PM
JCO98 JCO98 is offline
Probationary User
  
Join Date: Nov 2021
Age: 25
Posts: 12
Rep Power: 0
JCO98 FFS MurrayJCO98 FFS MurrayJCO98 FFS MurrayJCO98 FFS MurrayJCO98 FFS MurrayJCO98 FFS MurrayJCO98 FFS MurrayJCO98 FFS MurrayJCO98 FFS MurrayJCO98 FFS MurrayJCO98 FFS Murray
Is anyone else's history tab on the box office site only showing from around 2016/17 onwards?

My loyalty points (like most it seems) were pretty much all removed (down from around 6000+ to 600). Figured it would be an easy enough fix, even if having to count manually from 2012/13.

Phoned up earlier and now it seems there's no record of any season ticket/away game/membership purchases from around 2012-2017 and after counting manually what does now show I'm only on around 3000.

I changed e-mail accounts a few years back but then linked the client reference number to the new one so that shouldn't be an issue.

I have quite a few e-mail receipts thankfully for away games/cup games during this period, but just a heads up as for those whose points have been completely (or almost completely) removed, they might've also wiped proof of your purchases.
Reply With Quote
  #89  
Old 02-11-2021, 10:13 AM
smudgerseagles's Avatar
smudgerseagles smudgerseagles is offline
Smudging at Selhurst
  
Join Date: May 2009
Location: Coulsdon
Posts: 1,282
Rep Power: 4083702
smudgerseagles is just too good for yousmudgerseagles is just too good for yousmudgerseagles is just too good for yousmudgerseagles is just too good for yousmudgerseagles is just too good for yousmudgerseagles is just too good for yousmudgerseagles is just too good for yousmudgerseagles is just too good for yousmudgerseagles is just too good for yousmudgerseagles is just too good for yousmudgerseagles is just too good for you
This is really odd

I was down by a thousand now i have gone up 500 - so still 500 down from what i was before the season started

Wonder whats going on but it doesnt inspire much confidence in the system
__________________
Sweetness, I was only joking when i said by rights you should be bludgeoned in your bed
Reply With Quote
  #90  
Old 05-11-2021, 11:12 AM
Tristanjt Tristanjt is offline
Registered User
  
Join Date: Jul 2012
Posts: 534
Rep Power: 1925156
Tristanjt : if all you've got to do today is find peace of mind, come round, you can take a piece of mineTristanjt : if all you've got to do today is find peace of mind, come round, you can take a piece of mineTristanjt : if all you've got to do today is find peace of mind, come round, you can take a piece of mineTristanjt : if all you've got to do today is find peace of mind, come round, you can take a piece of mineTristanjt : if all you've got to do today is find peace of mind, come round, you can take a piece of mineTristanjt : if all you've got to do today is find peace of mind, come round, you can take a piece of mineTristanjt : if all you've got to do today is find peace of mind, come round, you can take a piece of mineTristanjt : if all you've got to do today is find peace of mind, come round, you can take a piece of mineTristanjt : if all you've got to do today is find peace of mind, come round, you can take a piece of mineTristanjt : if all you've got to do today is find peace of mind, come round, you can take a piece of mineTristanjt : if all you've got to do today is find peace of mind, come round, you can take a piece of mine
Has anyone had a response from the club on this yet? I’ve had a look at my account and there are still loads of issues:

Loyalty points have gone from 0 to 100 - what I’ve accumulated this season I assume - but everything prior to that, including my gold membership points, has disappeared.

I cannot access Burnet tickets, despite them being on sale to members. I’m not planning on going, but it’s a little worrying.

Also, are there currently any ballots open? I can’t see any via my account and I’m planning on entering for Watford.

Thanks for any help.
Reply With Quote
  #91  
Old 05-11-2021, 11:38 AM
breagles breagles is offline
Registered User
  
Join Date: Jul 2013
Posts: 325
Rep Power: 4771836
breagles came here looking for the peace and quiet; the healthy air and the healthy dietbreagles came here looking for the peace and quiet; the healthy air and the healthy dietbreagles came here looking for the peace and quiet; the healthy air and the healthy dietbreagles came here looking for the peace and quiet; the healthy air and the healthy dietbreagles came here looking for the peace and quiet; the healthy air and the healthy dietbreagles came here looking for the peace and quiet; the healthy air and the healthy dietbreagles came here looking for the peace and quiet; the healthy air and the healthy dietbreagles came here looking for the peace and quiet; the healthy air and the healthy dietbreagles came here looking for the peace and quiet; the healthy air and the healthy dietbreagles came here looking for the peace and quiet; the healthy air and the healthy dietbreagles came here looking for the peace and quiet; the healthy air and the healthy diet
Quote:
Originally Posted by Tristanjt View Post
Has anyone had a response from the club on this yet? I’ve had a look at my account and there are still loads of issues:

Loyalty points have gone from 0 to 100 - what I’ve accumulated this season I assume - but everything prior to that, including my gold membership points, has disappeared.

I cannot access Burnet tickets, despite them being on sale to members. I’m not planning on going, but it’s a little worrying.

Also, are there currently any ballots open? I can’t see any via my account and I’m planning on entering for Watford.

Thanks for any help.
Received yesterday from Box Office:

Apologies for the delay in getting back to you.

We are aware of the issues some supporters are experiencing with their loyalty point balances and this is being actively investigated by our technical support teams as a priority. As soon as we have resolved the issue, we will look to put out a statement.
Reply With Quote
  #92  
Old 05-11-2021, 11:45 AM
cheekychippie cheekychippie is online now
Registered User
  
Join Date: Aug 2005
Location: herne bay kent
Age: 57
Posts: 1,106
Rep Power: 1947232
cheekychippie : if all you've got to do today is find peace of mind, come round, you can take a piece of minecheekychippie : if all you've got to do today is find peace of mind, come round, you can take a piece of minecheekychippie : if all you've got to do today is find peace of mind, come round, you can take a piece of minecheekychippie : if all you've got to do today is find peace of mind, come round, you can take a piece of minecheekychippie : if all you've got to do today is find peace of mind, come round, you can take a piece of minecheekychippie : if all you've got to do today is find peace of mind, come round, you can take a piece of minecheekychippie : if all you've got to do today is find peace of mind, come round, you can take a piece of minecheekychippie : if all you've got to do today is find peace of mind, come round, you can take a piece of minecheekychippie : if all you've got to do today is find peace of mind, come round, you can take a piece of minecheekychippie : if all you've got to do today is find peace of mind, come round, you can take a piece of minecheekychippie : if all you've got to do today is find peace of mind, come round, you can take a piece of mine
They should of put out a statement out warning supporters there was a problem .
__________________
palace thru and thru
Reply With Quote
  #93  
Old 05-11-2021, 11:51 AM
Abjekt's Avatar
Abjekt Abjekt is offline
Slip it!
  
Join Date: Jul 2006
Location: Norbury
Age: 40
Posts: 3,506
Rep Power: 7759567
Abjekt came here looking for the peace and quiet; the healthy air and the healthy dietAbjekt came here looking for the peace and quiet; the healthy air and the healthy dietAbjekt came here looking for the peace and quiet; the healthy air and the healthy dietAbjekt came here looking for the peace and quiet; the healthy air and the healthy dietAbjekt came here looking for the peace and quiet; the healthy air and the healthy dietAbjekt came here looking for the peace and quiet; the healthy air and the healthy dietAbjekt came here looking for the peace and quiet; the healthy air and the healthy dietAbjekt came here looking for the peace and quiet; the healthy air and the healthy dietAbjekt came here looking for the peace and quiet; the healthy air and the healthy dietAbjekt came here looking for the peace and quiet; the healthy air and the healthy dietAbjekt came here looking for the peace and quiet; the healthy air and the healthy diet
Quote:
Originally Posted by Ryan_the_eagle View Post
Pretty sure they have the function to merge the accounts, I had it done for my girlfriend earlier this season, will no doubt **** something else up in the process though.
I emailed the Box Office about it, saying was there a reason it was split between the Membership and ST and what points total would the system look at (i.e. so I know whether I can buy tickets in Phase 1, 2, 3 etc). They replied saying that it is an ongoing issue with points that their system providers are aware of and "some has been fixed however some are still in the process of being corrected".

Apparently the back end of the system sees my overall total of points (which I assume to mean both the Membership and ST totals combined) but they didn't really touch on whether the points I should have are all there, which seems to be an issue with a lot of people, and when/how it is going to be fixed.
Reply With Quote
  #94  
Old 05-11-2021, 12:21 PM
imashed's Avatar
imashed imashed is offline
Over Land & Sea
  
Join Date: Jul 2004
Location: South London
Age: 51
Posts: 6,508
Rep Power: 2866823
imashed : if all you've got to do today is find peace of mind, come round, you can take a piece of mineimashed : if all you've got to do today is find peace of mind, come round, you can take a piece of mineimashed : if all you've got to do today is find peace of mind, come round, you can take a piece of mineimashed : if all you've got to do today is find peace of mind, come round, you can take a piece of mineimashed : if all you've got to do today is find peace of mind, come round, you can take a piece of mineimashed : if all you've got to do today is find peace of mind, come round, you can take a piece of mineimashed : if all you've got to do today is find peace of mind, come round, you can take a piece of mineimashed : if all you've got to do today is find peace of mind, come round, you can take a piece of mineimashed : if all you've got to do today is find peace of mind, come round, you can take a piece of mineimashed : if all you've got to do today is find peace of mind, come round, you can take a piece of mineimashed : if all you've got to do today is find peace of mind, come round, you can take a piece of mine
Anyone know how you can claim your points when drinking in the ground and you've lost your season ticket card due to covid?
Reply With Quote
  #95  
Old 05-11-2021, 05:11 PM
Abjekt's Avatar
Abjekt Abjekt is offline
Slip it!
  
Join Date: Jul 2006
Location: Norbury
Age: 40
Posts: 3,506
Rep Power: 7759567
Abjekt came here looking for the peace and quiet; the healthy air and the healthy dietAbjekt came here looking for the peace and quiet; the healthy air and the healthy dietAbjekt came here looking for the peace and quiet; the healthy air and the healthy dietAbjekt came here looking for the peace and quiet; the healthy air and the healthy dietAbjekt came here looking for the peace and quiet; the healthy air and the healthy dietAbjekt came here looking for the peace and quiet; the healthy air and the healthy dietAbjekt came here looking for the peace and quiet; the healthy air and the healthy dietAbjekt came here looking for the peace and quiet; the healthy air and the healthy dietAbjekt came here looking for the peace and quiet; the healthy air and the healthy dietAbjekt came here looking for the peace and quiet; the healthy air and the healthy dietAbjekt came here looking for the peace and quiet; the healthy air and the healthy diet
Quote:
Originally Posted by imashed View Post
Anyone know how you can claim your points when drinking in the ground and you've lost your season ticket card due to covid?
I'm pretty sure there are signs in the Glaziers bar that say something-or-other isn't working so you can't get points on purchases at the bar.

I've not tried this season to be fair (either in bar or in the Lower for food) but assuming that people don't have cards, or at least don't bring cards, because of this new phone-season ticket, I don't think people can get points added to their account for purchases in the ground.
Reply With Quote
  #96  
Old 10-11-2021, 04:54 PM
laths laths is offline
Laths
  
Join Date: May 2011
Location: 3 stops west of Selhurst Stn
Posts: 837
Rep Power: 11238496
laths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy diet
Still no news from the club, my points are still behind what they were, how long do they take to sort out. Bleeding shambles .
Reply With Quote
  #97  
Old 10-11-2021, 05:21 PM
Penstone Eagle Penstone Eagle is online now
Registered User
  
Join Date: Aug 2007
Location: overlooking BHAFC's blot on the landscape
Posts: 38,991
Rep Power: 21474851
Penstone Eagle Sam the man is herePenstone Eagle Sam the man is herePenstone Eagle Sam the man is herePenstone Eagle Sam the man is herePenstone Eagle Sam the man is herePenstone Eagle Sam the man is herePenstone Eagle Sam the man is herePenstone Eagle Sam the man is herePenstone Eagle Sam the man is herePenstone Eagle Sam the man is herePenstone Eagle Sam the man is here
Quote:
Originally Posted by cheekychippie View Post
They should of put out a statement out warning supporters there was a problem .
Really is a shit show.
Reply With Quote
  #98  
Old 16-11-2021, 08:06 AM
HorleyStu HorleyStu is offline
Registered User
  
Join Date: Jan 2012
Location: Horley, Surrey
Age: 54
Posts: 2,669
Rep Power: 18702499
HorleyStu came here looking for the peace and quiet; the healthy air and the healthy dietHorleyStu came here looking for the peace and quiet; the healthy air and the healthy dietHorleyStu came here looking for the peace and quiet; the healthy air and the healthy dietHorleyStu came here looking for the peace and quiet; the healthy air and the healthy dietHorleyStu came here looking for the peace and quiet; the healthy air and the healthy dietHorleyStu came here looking for the peace and quiet; the healthy air and the healthy dietHorleyStu came here looking for the peace and quiet; the healthy air and the healthy dietHorleyStu came here looking for the peace and quiet; the healthy air and the healthy dietHorleyStu came here looking for the peace and quiet; the healthy air and the healthy dietHorleyStu came here looking for the peace and quiet; the healthy air and the healthy dietHorleyStu came here looking for the peace and quiet; the healthy air and the healthy diet
I’m still missing over 5k points. I assume I’m not alone? Sounds like I will have to call the Box Office again! To fix it…
Reply With Quote
  #99  
Old 16-11-2021, 08:15 AM
churley1988 churley1988 is offline
Registered User
  
Join Date: Dec 2018
Age: 33
Posts: 656
Rep Power: 8147942
churley1988 came here looking for the peace and quiet; the healthy air and the healthy dietchurley1988 came here looking for the peace and quiet; the healthy air and the healthy dietchurley1988 came here looking for the peace and quiet; the healthy air and the healthy dietchurley1988 came here looking for the peace and quiet; the healthy air and the healthy dietchurley1988 came here looking for the peace and quiet; the healthy air and the healthy dietchurley1988 came here looking for the peace and quiet; the healthy air and the healthy dietchurley1988 came here looking for the peace and quiet; the healthy air and the healthy dietchurley1988 came here looking for the peace and quiet; the healthy air and the healthy dietchurley1988 came here looking for the peace and quiet; the healthy air and the healthy dietchurley1988 came here looking for the peace and quiet; the healthy air and the healthy dietchurley1988 came here looking for the peace and quiet; the healthy air and the healthy diet
Ironically not being able to get away tickets early doesn’t seem to matter as much in the new system as they load the worst tickets on first and the latecomers tend to get better tickets!

That said, I hope they fix it before the Brighton game as I can imagine quite a few who are eligible to go will miss out otherwise!
Reply With Quote
  #100  
Old 16-11-2021, 09:04 AM
Jim Cannon's Avatar
Jim Cannon Jim Cannon is offline
I DON'T look like SJ
  
Join Date: Sep 2003
Location: London
Age: 53
Posts: 55,750
Rep Power: 21474855
Jim Cannon Sam the man is hereJim Cannon Sam the man is hereJim Cannon Sam the man is hereJim Cannon Sam the man is hereJim Cannon Sam the man is hereJim Cannon Sam the man is hereJim Cannon Sam the man is hereJim Cannon Sam the man is hereJim Cannon Sam the man is hereJim Cannon Sam the man is hereJim Cannon Sam the man is here
On the plus side. With a shambles like this, we must be nailed on to get to the FA Cup Final just so we can have a monumental feck up in sorting out the tickets
Reply With Quote
Reply
Page 5 of 8 1234 5 678

« Previous Thread | Next Thread »

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT +1. The time now is 07:22 AM.

Contact Us - www.cpfc.org - Archive - Top

Powered by vBulletin®
Copyright ©2000 - 2022, Jelsoft Enterprises Ltd.