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Travel, Tickets & Fixture Information - NO TICKET TRADING OR SALES Away day travel and ticket/fixture details.

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  #1  
Old 12-10-2021, 01:37 PM
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Missing loyalty points

Donít know if anyone noticed but I had two different total loyalty points on the app. One in the my account section and one in the personal details section in the tickets part.

Emailed the box office earlier in the season flagging the issue and it was known and they said the total in the personal details section was correct, and had been updating during this season when Iíve bought tickets and is the higher amount. Iíve know just checked it and theyíre both the same total but the lower random number that was in My Account section. Anyone else have this?
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Old 12-10-2021, 03:36 PM
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I H8 CWEED came here looking for the peace and quiet; the healthy air and the healthy dietI H8 CWEED came here looking for the peace and quiet; the healthy air and the healthy dietI H8 CWEED came here looking for the peace and quiet; the healthy air and the healthy dietI H8 CWEED came here looking for the peace and quiet; the healthy air and the healthy dietI H8 CWEED came here looking for the peace and quiet; the healthy air and the healthy dietI H8 CWEED came here looking for the peace and quiet; the healthy air and the healthy dietI H8 CWEED came here looking for the peace and quiet; the healthy air and the healthy dietI H8 CWEED came here looking for the peace and quiet; the healthy air and the healthy dietI H8 CWEED came here looking for the peace and quiet; the healthy air and the healthy dietI H8 CWEED came here looking for the peace and quiet; the healthy air and the healthy dietI H8 CWEED came here looking for the peace and quiet; the healthy air and the healthy diet
Loads of people on Twitter claiming they’ve lost loads of loyalty points. Any one else experiencing this?
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Old 12-10-2021, 04:15 PM
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Originally Posted by I H8 CWEED View Post
Loads of people on Twitter claiming theyíve lost loads of loyalty points. Any one else experiencing this?
I seem to have lost a few hundred
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  #4  
Old 12-10-2021, 05:35 PM
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Originally Posted by I H8 CWEED View Post
Loads of people on Twitter claiming they’ve lost loads of loyalty points. Any one else experiencing this?
Just checked mine. Seems to have gone down by at least 200-300 points. Great.
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Old 12-10-2021, 07:13 PM
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breagles has got a bit of green grass ahead of him here... and finds Ambrose!breagles has got a bit of green grass ahead of him here... and finds Ambrose!breagles has got a bit of green grass ahead of him here... and finds Ambrose!breagles has got a bit of green grass ahead of him here... and finds Ambrose!breagles has got a bit of green grass ahead of him here... and finds Ambrose!breagles has got a bit of green grass ahead of him here... and finds Ambrose!breagles has got a bit of green grass ahead of him here... and finds Ambrose!breagles has got a bit of green grass ahead of him here... and finds Ambrose!breagles has got a bit of green grass ahead of him here... and finds Ambrose!breagles has got a bit of green grass ahead of him here... and finds Ambrose!breagles has got a bit of green grass ahead of him here... and finds Ambrose!
Just checked re Loyalty Points - I’ve ‘lost’ 1000
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Old 12-10-2021, 07:30 PM
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Iíve also lost around 1000 points. Iím sure theyíre genuine too
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Old 12-10-2021, 07:41 PM
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Think ive lost around 500 points... sure i was near 5k points, now down to 4239.
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  #8  
Old 12-10-2021, 07:49 PM
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Mark Gardiner came here looking for the peace and quiet; the healthy air and the healthy dietMark Gardiner came here looking for the peace and quiet; the healthy air and the healthy dietMark Gardiner came here looking for the peace and quiet; the healthy air and the healthy dietMark Gardiner came here looking for the peace and quiet; the healthy air and the healthy dietMark Gardiner came here looking for the peace and quiet; the healthy air and the healthy dietMark Gardiner came here looking for the peace and quiet; the healthy air and the healthy dietMark Gardiner came here looking for the peace and quiet; the healthy air and the healthy dietMark Gardiner came here looking for the peace and quiet; the healthy air and the healthy dietMark Gardiner came here looking for the peace and quiet; the healthy air and the healthy dietMark Gardiner came here looking for the peace and quiet; the healthy air and the healthy dietMark Gardiner came here looking for the peace and quiet; the healthy air and the healthy diet
Hmm... Loyalty points 0 as apparently I don't have a season ticket (well, not one on a smartphone anyway), although front page has 9934 - sure it was north of 11,000 last week...
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Old 12-10-2021, 08:17 PM
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laths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy diet
If you dive into your account details your real parish points are listed there. The box office are aware the totals on the front are incorrect but yet to rectify . I mentioned this a couple months ago to them .
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Old 12-10-2021, 08:21 PM
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laths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy diet
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Originally Posted by laths View Post
If you dive into your account details your real parish points are listed there. The box office are aware the totals on the front are incorrect but yet to rectify . I mentioned this a couple months ago to them .
Shite ! Just had a look and lost around 500 points , gone below the magical 6000 mark .
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Old 12-10-2021, 08:34 PM
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laths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy diet
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Shite ! Just had a look and lost around 500 points , gone below the magical 6000 mark .
Nope lost 1000 points.
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Old 12-10-2021, 08:43 PM
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Nope lost 1000 points.

Welcome to the club unfortunately. Iíve already voiced my displeasure via the box office.
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  #13  
Old 12-10-2021, 09:56 PM
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Yeah I've lost 1000 too. I even tried the inspect element trick and wrong points total is displaying
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Old 12-10-2021, 10:00 PM
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I guess if we've all lost about the same number of loyalty points then it won't make much difference.

Seriously, it's now getting quite mind-boggling how many different ways they are finding to screw things up.
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Old 12-10-2021, 10:39 PM
laths laths is offline
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laths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy dietlaths came here looking for the peace and quiet; the healthy air and the healthy diet
The real points total was in MY Profile but that’s now changed to what’s seen on the front . Going to be hard to prove what you had unless they have records from last season . Total balls up .
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Old 12-10-2021, 11:25 PM
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I H8 CWEED I H8 CWEED is offline
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I H8 CWEED came here looking for the peace and quiet; the healthy air and the healthy dietI H8 CWEED came here looking for the peace and quiet; the healthy air and the healthy dietI H8 CWEED came here looking for the peace and quiet; the healthy air and the healthy dietI H8 CWEED came here looking for the peace and quiet; the healthy air and the healthy dietI H8 CWEED came here looking for the peace and quiet; the healthy air and the healthy dietI H8 CWEED came here looking for the peace and quiet; the healthy air and the healthy dietI H8 CWEED came here looking for the peace and quiet; the healthy air and the healthy dietI H8 CWEED came here looking for the peace and quiet; the healthy air and the healthy dietI H8 CWEED came here looking for the peace and quiet; the healthy air and the healthy dietI H8 CWEED came here looking for the peace and quiet; the healthy air and the healthy dietI H8 CWEED came here looking for the peace and quiet; the healthy air and the healthy diet
How do you even see your loyalty points? I’ve logged into my account but I can’t find it anywhere.
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Old 12-10-2021, 11:45 PM
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Originally Posted by I H8 CWEED View Post
How do you even see your loyalty points? Iíve logged into my account but I canít find it anywhere.
On the website log in then if only your name is shown click on 'Home Tickets' then for some reason your name and ref number appear up top and you can then drop down a menu from your name/ref to show your personal details.

In my case Palace have reduced my 4800 points to zero.
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Old 13-10-2021, 06:04 AM
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My loyalty points down to zero also.
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Old 13-10-2021, 07:41 AM
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Zero here too!!
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Old 13-10-2021, 09:22 AM
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Quote:
Originally Posted by laths View Post
The real points total was in MY Profile but thatís now changed to whatís seen on the front . Going to be hard to prove what you had unless they have records from last season . Total balls up .
Funnily enough I took a screen shot of mine at the start of the month - before I lost my 1000!
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